The Beryl Institute has partnered with Sodexo, Inc. to release its latest white paper, “Perspectives on a Patient-Centered Environment.” This healthcare industry focused paper explains how increasing employee engagement is the cornerstone for creating a patient-centered environment. When employees are engaged, they live the organization’s mission, vision and purpose. They strive for the organization to succeed, and therefore, are more willing to do whatever it takes to meet customer expectations.
The white paper includes three case studies that explore the connection between engaged employees and patient-centered care, the keys to creating an engaged workforce and drivers of employee satisfaction.