The Company Doctor is Back
The company doctor is back - at least at Cardone Industries in Northeast Philadelphia. They teamed up with Holy Redeemer Health System and built a new health facility to server their employees on site. Their dual goal is to improve healthcare while reducing costs. They are not alone. Harrah's Casino in Atlantic City has a Health and Wellness Center and Toyota has a fully staffed health center in San Antonio both operated by Walgreen's.
Walgreen's currently has about 400 work-site clinics. It plans to oepn 100 to 150 more a year. Johns Hopkins operates about fifty clinics focusing primarily on preventive care.
The implications for hospitals are enormous. According to The Philadelphia Inquirer, "Toyota paired the San Antonio center, which now provides half the primary care to 4,000 emploees, on-site suppliers and their families, with a restricted network of hospitals and specialists who scored in the top 25 percent on quality ratings. In exchange for having fewer competitors, the hospitals and specialists gave Toyota a 20 percent price break.
"As the government, industry, and healthcare organizations struggle to find solutions to the problems facing healthcare today, new care models will emerge and old care models will resurface. The competitive landscape is changing rapidly with national players - like Walgreen's - getting into the direct care delivery business. I'm interested in your thoughts. Is your strategy to compete or partner with these clinics? How will you link them to your hospital? What role does customer service play in these new alliances? Let me know your views.
Comments
Paul, Long time no talk - about 10 yrs when we brought Roche down to your operations and before that when I was at The Martin Agency working on HCA. I may have an interesting opportunity for Beryl - Not sure its a fit - It is about creating a Loyalty program from a hospital system. The person that knows more about the opportunity is Tom Hirschauer with the ad agency Publicis. His email is Tom.Hirschauer@publicis-usa.com You may want to shoot him a note introducing yourself or have your Bus Dev person I hope all is great with you, your family and your awesome company.
Paul, My mother heard you speak recently at a HEB Chamber meeting. She was very taken with your leadership style and forward thinking for The Beryl Companies. Firms like yours have found Humanscale to be a great tool to provide their employees with the proper ergonomic tools to make the workplace as comfortable and productive as absolutely possible. As you are aware, happy employees are more creative, better problem solvers, get sick less and work better with others. In an effort to provide continuous improvement, please let me know if I can provide a free ergonomic assessment for your work environment. I would greatly appreciate the opportunity to interact with an organization that is so well respected. Regards, Baylor Cockrell.